
A group of Californians filed suit this week against Sutter Health and MemorialCare, alleging an AI transcription tool recorded them without permission, in breach of state and federal law.
The proposed class-action complaint, submitted Wednesday in federal court in San Francisco, says that within the last six months the plaintiffs obtained medical treatment at various Sutter and MemorialCare facilities.
During those visits, clinicians employed Abridge AI. According to the complaint, this system “collected and processed their private physician–patient conversations. Plaintiffs did not receive clear notice that their medical discussions would be recorded by an artificial intelligence platform, transmitted beyond the clinical environment, or handled by third-party systems.”
The complaint further alleges those recordings “contained personally identifiable medical information, including, but not limited to, medical histories, symptoms, diagnoses, medications, treatment discussions, and other sensitive health disclosures made during confidential medical consultations.”
In recent years, Abridge’s software and AI tools have been rapidly rolled out across major health care providers nationwide, including Kaiser Permanente, the Mayo Clinic, Duke Health, and many others.








