The US healthcare system requires improvement, yet there is no consensus on the methods to achieve it.

Jeff King, facing a $160,000 bill for heart surgery, mentioned that he attempted to inquire about the cost of his procedure before it took place, but the hospital would not provide a definitive answer. His investigation indicated that other facilities were not imposing such high charges for the operation, and through ongoing discussions during his recovery, he managed to negotiate the bill down to $90,000.